About Us
Carpet To Go Flooring is Here to Stay—Rooted in Values, Focused on You
Carpet To Go Flooring makes getting beautiful new floors easy. Whether you visit one of our five showroom locations or choose our in-home consultation service, we’re here for you. From product selection to professional installation, you can have peace of mind knowing we will be there to guide you through the process.
We’re proud to be a locally owned, family-operated business that’s been serving North and South Carolina for over 30 years. With competitive pricing, a vast in-stock inventory, and expert installers who care, Carpet To Go is trusted by homeowners, property managers, and commercial clients across the Carolinas.
Next-day installations are available on in-stock products. Additionally, our low-pressure, knowledgeable team will help you find floors that fit your space, lifestyle, and budget.
About Carpet To Go
Our History
Back in 1994, our founder, Dennis DiCarlo, had a dream and a determination to do things differently. Armed with a handful of flooring rolls, a warehouse, a credit card, and no forklift, he set out to build something that would last. Starting in the flooring business, Dennis had one goal: to serve people better.
Since then, we have grown into a multi-location flooring company with stores in Charlotte, Mooresville, Concord, Winston-Salem, and Charleston. Even with our growth, we have stayed true to the principles that got us here:
- Always be honest
- Treat people with respect
- Put the customer’s needs first
- Never stop learning or improving
Even today, Carpet To Go Flooring continues to evolve. We offer the best of both worlds, combining the deep experience of a family-owned business with the efficiency and savings of a high-volume operation.
Carpet To Go Flooring Promise
Beat Any Competitor’s Price by 5%
No flooring store will beat our price on the same item—period.We stand behind our great prices, which is why we guarantee that you won’t find a better deal on the same product and installation. With more than 32 years in business, 5 locations across the Carolinas, and large in-stock inventory purchased by the truckload, we are able to keep our prices consistently low and pass those savings directly on to you.
If you find a lower price from a flooring store within 30 days of your purchase, we will beat it by 5%.
Five-Star Service & Installation Guarantee
We stand behind our service and installation with our Five-Star Promise.There are always variables in construction, but from start to finish our focus is delivering a smooth, stress-free experience—and we are not done until you are completely happy.
Our knowledgeable sales team and experienced installers work together to ensure your project is handled the right way. Our installers will walk the job with you when it is complete and will not leave until you are satisfied.
Every installation is backed by a one-year installation guarantee, giving you confidence and peace of mind.
Save You Time & Save You Money
5% First-Time In-Home DiscountUnlike others, we have large showrooms fully stocked with thousands of products. We value making sure that you have the perfect choice for your home.
We spend a lot of time upfront explaining your product options, narrowing your choices, and helping you select the right flooring for your home, lifestyle, and budget. By doing this work in advance, we save you time and avoid unnecessary changes later.
Bringing the right products the first time also saves us time and money—and we pass those savings on to you. That’s why we offer an additional 5% discount when you purchase during your first in-home consultation.
What Makes Us Different
In-House installers
We have our own team of contractors and don’t use subcontractors. This ensures everyone is trained, accountable, and committed to quality. We move your furniture, keep you informed, and do a final walkthrough before we leave.
Low Prices, High Value
We buy flooring by the truckload, allowing us to stock our warehouses with thousands of square feet. By using this method, we can outperform big box stores in terms of price and service.
Fast Turnaround
Need it now? No Problem! We offer next-day installations on many in-stock products.
Real Showrooms, Real Support
Browse our full-size displays or schedule a free in-home consultation. Whether you visit us or we come to you, we’ll help you choose floors that suit your space and goals.
Product Knowledge You Can Trust
We take the time to educate, not upsell. Our team will help you understand new materials, determine what works for your lifestyle, and find options that fit your budget, with no pressure.
Our Values
At Carpet To Go, our business is built on principles, not pressure. Our mission is displayed in every store and shared with every new team member:
- Be truthful always—there are no grey areas
- Treat others with the utmost respect
- Focus on the customer, not the company’s convenience
- Lead with education sales tactics
- Fix mistakes fast, and always follow up
Flooring shouldn’t just be about materials. Trust, guidance, and a better experience for homeowners are our top priorities.
