Flooring is one of the biggest investments you can make in your home. Naturally, you want to know what other people think of a store before committing. Reviews and word-of-mouth are important. At Carpet To Go Flooring, we’re proud of what our customers say about us.
After serving homeowners in the Carolinas for over 30 years, our feedback paints a pretty consistent picture. Here’s what our customers tell us and what it says about how we do things.
We Are Easy to Work With
Here at Carpet To Go Flooring, our customers tell us that we take each job seriously.
Buying new flooring can be overwhelming. There are so many options, decisions and variables to work through. Homeowners get stressed during this process. That’s the last thing we want them to feel. Our team works hard to make every interaction straightforward, low-pressure and easy to navigate from start to finish.
Being easy to work with makes shopping less stressful. It’s no accident either. Our team cares about making the process simple for every customer who walks through the door.
We Are Patient
Not every homeowner will know what they want. Everyone starts somewhere different. Some have a clear vision while others need help translating it into the right product. Others need more time to make a decision.
At Carpet To Go Flooring, we meet homeowners wherever they are in the process. Rushing and pressuring aren’t for us. Instead, we answer customer questions, walk through options and help every customer feel confident about their decisions.
Patience is part of how we do business. When a customer feels rushed, they won’t feel good about their purchase. That’s just not how we do things here.
We Help Customers Make the Right Choice
Our team loves asking questions, not just any, the right ones. Before suggesting a product to a customer, we listen and get to know their space, their lifestyle, their household and their priorities. Why? It’s the difference between a floor that looks good in the showroom and one that thrives in your home for years to come.
Customers often tell us how happy they are with their selection long after flooring installation day. It’s not luck. That’s because we prioritize fit over convenience and the right product over the easiest sale.
We Find Options That Meet Your Budget
Every homeowner comes into the process with a number in mind. At Carpet To Go Flooring, we respect that. Our goal is to find the best possible floor within your budget, not push you into buying something that doesn’t make financial sense for you.
On a regular basis, customers tell us how we helped them find options that fit their price point without making them feel like they were settling. That’s our goal. We want you to have a floor that fits your home, your lifestyle and your budget without regrets.
Plus, we have a Price Beat Guarantee. What is it? If you find a lower price on the same product within 30 days, we will beat it by 5%. We back our pricing with a promise.
We Get It Done in a Timely Fashion
Nobody likes waiting around for their flooring. That’s why we move efficiently from consultation to installation day. Our team also keeps you informed throughout the process so there are no surprises along the way.
Customers constantly tell us we are always on time. Whether we are installing floors before a holiday, a move-in date or home showing, our team works to get it done on time.
What This Means for You
When you choose Carpet To Go Flooring, you’re getting a completely different flooring experience. We are a team that’s spent over 30 years building a reputation based on the experience our customers describe. Our team is easy to work with, patient, helpful, budget-conscious and on time.
Ready to experience flooring shopping in a different way? Visit one of our showrooms in Charlotte, Mooresville, Concord, Winston-Salem or Charleston, SC or contact us to schedule a free in-home consultation today!
